Define and Implement Service Assets and Configuration Management Workshop course

Define and Implement Service Assets and Configuration Management Workshop

Course Overview:

In this Define and Implement Service Assets and Configuration Management Workshop course, participants gain a solid overview of the IT service management lifecycle, the Service Asset and Configuration Management process, and the required organizational buy-in and commitment. Learn about associated tools and technologies that should support the process and the considerations that should be taken when choosing such tools. Gain an understanding of how to manage the process, verify the integrity of the information and improve the process maturity over time.

Course Objectives:

IT service management lifecycle at high level
Service Asset & Configuration Management process
Required organizational buy-in and commitment
Associated tools and technologies
Related roles and responsibility
An approach to implementing, managing and improving the process over time
Course Pre-Requisite

Course Outline
Certification Exams
N/A
Next Steps
Speak with our National Account Managers for information.

Delivery Modalities:

  • Live Instructor-Led
  • Live Online Instructor-Led

Delivery Methods:

  • Individual Training
  • Group Training
  • Onsite-Private Training
  • Hybrid Training

Course Days: 0 Days

Course Schedules:

Call us for schedules Tel: 1-800-618-6778

Price: $0000.00 US

Request a Group/Onsite Quote:

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